Although it's a "pet friendly hotel" I was told my 35 pound pup was too big to stay, and they refused to work with us on a weekly or monthly rate for the possibility of staying with them for the rest of our stay in Austin. The pet fee was also 10 dollars a night rather than being one standard fee like all the other hotels we've stayed at. Human greed at its finest. I will definitely not be giving this branch any business in the future, as I'm very disappointed with their customer service and how unwilling they were to work with us. Fortunately, we got a much better deal at a much nicer hotel, so it worked in our favor.
I tried to book it online but it showed me that there was an update maintenance and I had to call to book, so that I thought my booking was failed. However, next day I checked my account and I found out that my money is already paid there. I contacted the hotel and he played dumb and kept saying you had to call to cancel. This is disappointing and annoying.
On my road trip for work cross-country I stopped here for one night it was definitely by far the worst Super 8 I've ever stayed at maintenance is a big deal definitely needs a lot of Maintenance and updating
I was very badly disappointed with this place bad 1st Minnesota impression. First the front desk was very rude then the fridge on the lowest setting froze my food ac didn’t work well turned off and didn’t turn back on. Then my ol man goes to work and the guy that works there uses the door key to knock on my door knowing there is a due not disturb sign on my door and me being butt naked asleep walks in on me. Complained of us smoking in a smoking room all the time. Knocked on door at all hours being nosy and didn’t have any respect. Might be ok prices but the people here are plain nasty nosy and very disturbing
I had a package delivered to the wrong hotel so I was calling around to see if they happened to receive it. Front desk man was rude and impatient and hung up on me. So unacceptable, I would never want to consider staying somewhere with such poor consideration.
Super 8 Austin Mn is a US Lodging based in Austin, Minnesota. Super 8 Austin Mn is located at 1401 14th St NW, Austin, MN 55912, USA.
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