I ordered a part over the phone and had it shipped to me. Before ordering, I asked if I would be able to return the part (a transmission control module) if it turned out not to be the source of the problem I was having. The man I was speaking with said yes but I'd have to pay for the shipping and a 20% restocking fee, which sounded OK to me so I went ahead then and ordered it. It arrived fine but it didn't solve the problem I was having, so I called to ask if I needed a return number before shipping it back. However this time they told me I couldn't return it at all. So, either the first person I talked to lied to me to make the sale, or they didn't know their own policies. Either way, I wound up very unhappy and now I am stuck with an expensive part that I don't need.
They were great and easy to work with. I received a great deal on a new vehicle. I would recommend them to anybody.
great salvage yard
Friendly staff, reasonable prices for car parts, and let go of a car to them for a good price.
Watson Automotive is a US Car Dealer based in Austin, Minnesota. Watson Automotive is located at 26008 US-218, Austin, MN 55912, USA.
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